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Consumer Guide

Your Rights as a Consumer

Right to Safety
Right to be informed
Right to Choose
Right to be Heard
Right to Redressal
Right to Consumer Education
Right to Healthy Environment
Right to Basic Necessities
Right to Seek Redressal
 

Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer.

 

Consumers must make complaint for their genuine grievances.Many a times their complaint may be of small value but its impact on the society as a whole may be very large. They can also take the help of consumer organisations in seeking redressal of their grievances.

 
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